Betline Terms & Conditions – Know This Before Using the Platform

These Terms and Conditions constitute a legal agreement between Betline and its users. By using the Betline website or app, you automatically agree to be bound by these terms. Please read them in full before creating an account.

1 General Introduction

Betline is an online betting platform offering Sports Betting, Live Casino, and other gaming services to users in Bangladesh. By using this platform, you agree to abide by all of the terms below.

Betline reserves the right to update these Terms and Conditions at any time. Continued use of the website following any changes will be deemed acceptance of the revised terms.

2 Account Registration

To open an account with Betline, the following conditions must be met:

• You must be at least 18 years of age.
• You are not currently on the active self-exclusion list.
• All information provided at the time of registration is accurate and truthful.
• Only one account per person is permitted.
• You must register under your own name, not someone else's.

If an account is opened with false information, Betline may close it at any time and withhold the associated balance. If multiple accounts are found under the same person, all bonuses and winnings may be voided.

Login Credentials Security

Keep your password and login credentials strictly confidential. Do not allow anyone else to access your account. If you notice any suspicious activity, contact the Betline support team immediately.

3 Age Verification & KYC

Betline reserves the right to verify the identity of all users. KYC (Know Your Customer) verification is mandatory before making a withdrawal or upon exceeding certain limits.

Required Documents

• National ID (NID) or Passport
• Proof of current address (utility bill or bank statement)
• Proof of payment method (where applicable)

Withdrawal requests will not be processed until KYC verification is complete. Verification is typically completed within 48 hours of document submission.

4 Deposits & Withdrawals

The following rules apply strictly to all financial transactions on Betline:

Deposit

• Minimum deposit amount is ৳200.
• Only payment methods registered in your own name may be used.
• Third-party deposits are strictly prohibited.
• Betline may investigate and place a hold on any suspicious deposits.

Withdrawal

• The minimum withdrawal amount is ৳500.
• Withdrawals will only be processed to verified payment methods.
• Withdrawals are typically processed within 1–24 hours.
• Withdrawals will be held until KYC verification is complete.
• Bonus balances cannot be withdrawn until all wagering requirements have been met.

5 Bonus & Promo Terms

All Betline bonus offers are subject to specific terms and conditions. Please read the relevant offer terms carefully before claiming any bonus.

General Bonus Terms

• Each bonus comes with a set wager multiplier (typically 3x to 6x).
• Bonuses are typically valid for 30 days – if wagering requirements are not met within this period, the bonus will be forfeited.
• A minimum odds of 1.5 must be maintained for wager contribution to count.
• Only one bonus can be active at a time.
• The welcome bonus can only be claimed once per account.

Bonus Abuse

Betline uses automated systems to detect bonus abuse. If abuse is confirmed, the relevant bonus and winnings may be voided and the account may be suspended.

6 Betting Rules

Here are the key rules to know when placing bets on Betline:

• Once a bet is confirmed, it cannot be changed or cancelled.
• Pre-match odds changes do not affect confirmed bets.
• If incorrect odds are displayed due to a technical error, Betline will settle bets according to the correct odds.
• If a match is cancelled or abandoned, the relevant bet will be void and the stake will be refunded.
• In the event of a disconnection during live betting, the last confirmed bet will be considered final.

Suspicious Betting Activity

If a user is suspected of match fixing or any other fraudulent activity, Betline reserves the right to immediately suspend their account and void all related bets and winnings.

7 Account Suspension & Closure

Betline may suspend or permanently close any account for the following reasons:

• Registering with false or incomplete information.
• Operating multiple accounts under the same identity.
• Bonus or promo abuse.
• Suspicion of money laundering or fraud.
• Threatening or abusive behavior toward other users.
• Exploiting technical errors to gain an unfair advantage.

Voluntary Account Closure

If you wish to close your account, please notify the Betline support team. Make sure to withdraw any remaining balance before the account is closed.

8 Responsible Betting

Betline believes betting should be a form of entertainment – not a source of income. We are committed to fostering a responsible betting culture.

• Set deposit limits on a daily, weekly, or monthly basis.
• Session Limits – A tool to restrict your playing time beyond a set duration.
• Self-exclusion – the option to exclude yourself for a set period or permanently.
• Reality check – track your time and spending at regular intervals.

Contact the Betline Help Center for support with problem gambling. Visit our Responsible Gaming page for more information.

9 Privacy & Data

Betline stores your personal data with the utmost confidentiality. Full details on how data is collected, used, and protected can be found in our Privacy Policy.

We never sell your personal information to third parties without your consent. However, data may be disclosed to authorities when required by law.

10 Limitation of Liability

Betline is not responsible for the following:

• Losses resulting from internet connectivity issues.
• Unauthorized third-party access to your account.
• Temporary unavailability during scheduled server maintenance.
• Transactions or bets lost due to your own error.

11 Changes to Terms

Betline may update these Terms and Conditions at any time. For significant changes, a notice will be posted on the website or sent to your registered email. Continued use of the site after any changes constitutes acceptance of the updated terms.

12 Contact

If you have any questions about these Terms & Conditions, please get in touch with us:

• Email: support@betline.im
• Live Chat: Available directly via the website or app – 24/7
• Help Center: betline.im/help-center